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FAQ.
Yuanhui Lighting

Here you can find frequently asked questions and responses.

  • Where Are Your Products Mainly Exported To?

    Our products are mainly exported to more than 30 countries including the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada, etc.Our clients include many OEM customers who specialize in train,automobile,forklift and construction machinery. We have already had cooperation with more than 10 of Top 500 companies in the world, as one of their major casting suppliers in China.

  • How Long Can I Get The Feedbacks After Sending The Inquiry?

    We will reply you within 12 hours in working day.

  • Are You A Direct Manufacturer Or Trading Company?

    We have a luminaire factory, and we also have our own international sales department. We produce and sell all by ourselves.

  • What Products Can You Offer?

    We mainly provide  design, development, manufacturing, processing and sales of optoelectronic devices, lighting fixtures and accessories, household appliances, electrical accessories, hardware accessories, plastic products, electronic components, rubber products.

  • What Applications Do Your Products Relate To?

    Our products almost cover the whole indoor and outdoor lighting field, including optoelectronic device production, electrical accessories, electromechanical, hardware and other industries.

  • Can You Make Customized Products?

    Yes,we mainly make customized products according to the drawings or samples provided by customer.

  • Do You Have Some Standard Parts?

    Yes, in addition to customized products, we also have some standard parts which are mainly used for lamps and lanterns, mainly including stainless steel hasps, screws and nuts, etc.

  • How About The Capacity Of Your Company?

    We have 9 new production lines of energy saving and environmental protection, including injection workshop, patch workshop, painting workshop, stamping shop and assembly workshop. The annual production capacity reaches 3 million sets and continues to be improved.

  • How Many Employees Of Your Comany?What About The Technicists?

    The company has more than 300 employees, including over 20 professional and technical personnel and over 10 engineers.

  • How To Guarantee The Quality Of Your Goods?

    Firstly,we will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.

    Secondly,we have our own testing lab and the advanced and complete inspection equipment in the casting industry,including Spectral analysis system, integral ball, multi-channel temperature inspector, hot wire tester, oscilloscope, needle flame tester, current probe, pendulum impact tester, differential probe, anti flushing test device, multimeter, computer accelerated old life test instrument DJ4000, steel light measuring integral ball, high and low temperature alternating humidity and hot test box GD JS-010L, diode reverse recovery time tester, spectrum analyzer, electronic load M9712, heating board (ER-30), EDX6600 energy dispersive X fluorescence spectrometer and testing software, SPL-2A intelligent torque tester, intelligent lightning surge generator, single-phase electrical parameter measuring instrument, dark room equipment (spectral analysis system), pressure resistance tester The high and low temperature alternating test box, light intensity distribution tester, salt fog corrosion test box, inductor measuring instrument, intelligent electric quantity measuring instrument PF9800, capacitance measuring instrument, transistor thermosensitive parameter screening instrument, test needle (aging test equipment), intelligent electric parameter measuring instrument (spectral special), LCR digital bridge YF2810B, LED drive power comprehensive performance tester, which can ensure  to meet customers' requirements for physical and chemical performance, non-destructive testing and high-precision geometric size testing.

  • What’s The Payment Term?

    When we quote for you,we will confirm with you the way of transaction,such as FOB, CIF, CNF, etc. For mass production, you need to pay 30% advance payment first, and then pay the balance after seeing the bill of lading.The common payment method is T/T, of course, L/C is also acceptable.

  • How To Deliver The Goods To Us?

    When quoting, we will confirm with you the way of transaction, T/T, L/C or other ways. In mass production, we usually pay 30% advance payment first, then see the bill of lading to pay the balance. Most of the payment is T/T, of course, L/C is acceptable.